Privacy

Privacy Policy

Last updated: April 2026

How Infyner handles personal information when you use our website, accounts, payments, and company intelligence services - and what choices and rights you have.

Infyner is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and safeguard information when you use our platform and related services.

Information we collect

Personal information: When you register, purchase services, or contact us, we may collect:

  • Name and contact details (email, phone)
  • Billing and payment-related information (processed by payment providers as applicable)
  • Account credentials and preferences
  • Records of communications with support

Usage and technical information: We automatically collect certain data when you use the platform, such as:

  • IP address and device or browser details
  • Pages viewed and approximate usage patterns
  • Search queries and interactions where logged
  • Error and diagnostic logs for reliability and security

This supports service delivery, security, analytics, and product improvement.

How we use information

We use collected information to:

  • Deliver services: Provide access to data, reports, and features you request
  • Manage accounts: Authenticate users, process transactions, and maintain subscriptions or credits
  • Communicate: Respond to enquiries, send operational notices, and provide support
  • Improve the platform: Understand usage, fix defects, and enhance performance
  • Security: Detect abuse, fraud, and unauthorised access
  • Legal compliance: Meet applicable laws, regulations, and lawful requests

Data security practices

We apply administrative, technical, and organisational measures appropriate to our services, including:

  • Encryption of data in transit (and at rest where applicable)
  • Access controls and authentication
  • Monitoring and updates to address vulnerabilities
  • Limited internal access on a need-to-know basis
  • Payment processing through reputable, compliant providers

No online service can guarantee absolute security; we work to maintain reasonable safeguards and to respond to credible threats.

Cookies & tracking

We use cookies and similar technologies to maintain sessions, remember preferences, measure traffic, and improve experience. You may restrict cookies via browser settings; some features may not work fully if you do.

Third-party sharing

We do not sell your personal information for unrelated third-party marketing.

Service providers: We may share data with vendors who help us host infrastructure, process payments, send email, or perform analytics, bound by confidentiality and purpose limitations.

Business transfers: If Infyner is involved in a merger, acquisition, or asset sale, information may transfer subject to policy commitments or notice as required.

Legal disclosure

We may disclose information when required by law or when we reasonably believe it is necessary to:

  • Comply with legal process or regulatory obligations
  • Protect Infyner, our users, or the public
  • Investigate fraud or security incidents

Your rights

Depending on applicable law and our verification of your request, you may have rights to:

  • Access personal information we hold about you
  • Correct inaccurate or incomplete data
  • Delete certain data, subject to legal and contractual retention needs
  • Object to or restrict certain processing
  • Data portability where technically feasible

To exercise these rights, email support@infyner.com with your request and enough detail to locate your account.

Data retention

We retain personal information only as long as needed for the purposes above, legal obligations, dispute resolution, and auditing. When retention ends, we delete or anonymise data where appropriate.

Children's privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have done so, contact us and we will take appropriate steps to delete it.

Policy updates

We may revise this Privacy Policy from time to time. Material changes will be reflected on this page with an updated "Last updated" date. Continued use after changes constitutes acceptance where permitted by law.

Contact us

Questions about this policy or our data practices:

By using Infyner, you acknowledge that you have read this Privacy Policy and agree to the collection and use of information as described, except where consent or local law requires otherwise.

Related: Terms & conditions · Refund & cancellation · Contact us · FAQ