Talk to our team about Indian company intelligence, support & partnerships
Whether you need help using Infyner, want to discuss enterprise access, or have a question about registry-backed company profiles, filings, and director intelligence - send a message and we will route it to the right specialist.
Send us a message
Use the secure form below for support requests, sales enquiries, and feedback about Infyner's company search and research tools.
How we can help
- Platform support: Login issues, credits, downloads, and how to interpret a screen or report.
- Billing & subscriptions: Invoices, receipts, plan changes, and payment confirmations.
- Data & coverage: Questions about sources, refresh cadence, or apparent discrepancies in registry-linked data.
- Enterprise & partnerships: Higher-volume research, customised workflows, or deeper integrations.
- Security & privacy: Responsible handling of enquiries and coordinated disclosure where applicable.
Popular reasons people write in
Pick the theme that best matches your note - we still read every message personally, but accurate categorisation speeds up routing to engineering, finance, or research specialists.
Company search & profiles
Questions about finding a legal entity, understanding ownership signals, director networks, filing history, or how Infyner maps registry documents into readable profiles.
Billing & account plans
Invoices, GST details, failed payments, upgrading or downgrading usage, and clarifications on credits or unlocks for premium datasets.
Enterprise & teams
Pilots for larger research desks, procurement-friendly onboarding, and conversations about sustained access patterns across companies and portfolios.
Tips for a faster, clearer reply
- Be specific: Include company legal names, registration numbers where known, and links to the Infyner page you are viewing.
- One thread: Follow up on the same email chain instead of opening duplicates-it preserves context for our team.
- Screenshots: For UI issues, a screenshot and your browser version often eliminate back-and-forth.
- No sensitive secrets: Do not send passwords or national ID numbers; we will never ask for them by email.
- Spam filters: Add support@infyner.com to your allowlist so our reply does not land in promotions or junk.
Self-service before you write
Many answers - pricing mechanics, credits, and how reports work - are summarised in our help centre and FAQ. Starting there can save a round trip if your question is already documented.
Trust, privacy & responsible use
Infyner is built for professional research and compliance workflows. We handle enquiries with care, align access controls with enterprise expectations, and encourage lawful use of public-record intelligence.
If your note concerns security or data handling practices, mark the subject Security so it reaches the right reviewers quickly.