Contact Infyner

Talk to our team about Indian company intelligence, support & partnerships

Whether you need help using Infyner, want to discuss enterprise access, or have a question about registry-backed company profiles, filings, and director intelligence - send a message and we will route it to the right specialist.

One inboxsupport@infyner.com for product & billing
Typical replyWithin a few business days
Clear contextCompany names, URLs & screenshots help

Send us a message

Use the secure form below for support requests, sales enquiries, and feedback about Infyner's company search and research tools.

Thank you for contacting us. We will get back to you shortly.
For urgent issues, include the word URGENT in the subject line.

How we can help

Infyner helps analysts, founders, consultants, and compliance teams work from authoritative corporate filings and structured profiles. Tell us whether you are troubleshooting access, evaluating plans, or exploring bulk or API-style arrangements-we will respond with next steps.

We aim to reply within two to three business days. Volume may be higher after product launches or holidays; your subject line and detail level help us prioritise fairly.

  • Platform support: Login issues, credits, downloads, and how to interpret a screen or report.
  • Billing & subscriptions: Invoices, receipts, plan changes, and payment confirmations.
  • Data & coverage: Questions about sources, refresh cadence, or apparent discrepancies in registry-linked data.
  • Enterprise & partnerships: Higher-volume research, customised workflows, or deeper integrations.
  • Security & privacy: Responsible handling of enquiries and coordinated disclosure where applicable.

Popular reasons people write in

Pick the theme that best matches your note - we still read every message personally, but accurate categorisation speeds up routing to engineering, finance, or research specialists.

Company search & profiles

Questions about finding a legal entity, understanding ownership signals, director networks, filing history, or how Infyner maps registry documents into readable profiles.

Billing & account plans

Invoices, GST details, failed payments, upgrading or downgrading usage, and clarifications on credits or unlocks for premium datasets.

Enterprise & teams

Pilots for larger research desks, procurement-friendly onboarding, and conversations about sustained access patterns across companies and portfolios.

Tips for a faster, clearer reply

  • Be specific: Include company legal names, registration numbers where known, and links to the Infyner page you are viewing.
  • One thread: Follow up on the same email chain instead of opening duplicates-it preserves context for our team.
  • Screenshots: For UI issues, a screenshot and your browser version often eliminate back-and-forth.
  • No sensitive secrets: Do not send passwords or national ID numbers; we will never ask for them by email.
  • Spam filters: Add support@infyner.com to your allowlist so our reply does not land in promotions or junk.

Self-service before you write

Many answers - pricing mechanics, credits, and how reports work - are summarised in our help centre and FAQ. Starting there can save a round trip if your question is already documented.

Trust, privacy & responsible use

Infyner is built for professional research and compliance workflows. We handle enquiries with care, align access controls with enterprise expectations, and encourage lawful use of public-record intelligence.

If your note concerns security or data handling practices, mark the subject Security so it reaches the right reviewers quickly.