Help centre

Frequently asked questions

Quick answers about Infyner - Indian company search, registry-linked profiles, reports, billing, security, and how to reach our team. Expand a question below for full detail.

What services does Infyner provide?

Infyner is a company intelligence platform for India: structured access to legal entities, filings, financial statements where available, director and ownership signals, documents, and downloadable reports - built for due diligence, compliance awareness, and professional research.

  • Company profiles and registration context
  • Financial statements and key ratios where filings support them
  • Director and key managerial personnel views
  • Shareholding and control signals
  • Statutory filings and document artefacts
  • Consolidated reports in PDF where offered
How accurate is the company data?

We source data from official regulatory filings, statutory corporate registers, and other authoritative public databases, and we refresh on a defined cadence by dataset type.

Accuracy still depends on timely filing by companies and registry publication delays. For high-stakes decisions, cross-check material facts with primary sources. Infyner content is informational-not legal, tax, or investment advice.

How often is the data updated?

We monitor incoming filings and registry updates continuously. Effective freshness varies by record type:

  • New registrations and filings appear as upstream sources publish them
  • Financials align with annual filing cycles and availability
  • Director and ownership changes follow reported updates
  • High-impact compliance signals are prioritised in our pipelines

A short lag between an official filing and its appearance on Infyner is normal.

Is payment secure?

Yes. Checkout uses industry-standard encryption and reputable payment gateways. We do not store full card numbers on Infyner servers; processing is handled by PCI-DSS compliant providers.

Read our Privacy Policy for how we handle personal and transaction-related data.

How can I access purchased reports?

After payment confirmation, open your account area to download or view eligible reports (often PDF). If access fails, email support@infyner.com with your order or transaction reference.

Who should use this platform?

Typical users include:

  • Professionals doing due diligence, vendor checks, or market scans
  • Investors reading the filings and the financial picture before they put money in
  • Legal & compliance teams tracking entities and filings
  • Analysts comparing financials and ownership patterns
  • Researchers working from structured public-record intelligence
Do you offer refunds?

Because deliverables are digital, refunds are usually not available after content has been accessed or downloaded. We may make exceptions-for example non-delivery, a verified technical block on our side, or a duplicate charge.

See the full terms in our Refund & Cancellation Policy.

Is my personal information secure?

We apply encryption in transit, secure authentication, and sensible access controls. We do not sell personal information to third parties. Details are in our Privacy Policy.

Can I use this information for legal purposes?

Infyner summarises and structures public-record intelligence for research workflows. It is not a substitute for legal advice or certified extracts. For disputes or filings, rely on qualified counsel and official registers.

What payment methods do you accept?

Where enabled for your account region, we support major cards, net banking, UPI, and popular wallets through secure gateways. All flows use PCI-DSS compliant processors.

Can I request custom reports or bulk data?

Yes. For tailored extracts, recurring pulls, or enterprise-scale needs, email support@infyner.com with scope, format, and timeline-we will advise feasibility and next steps.

How can I contact customer support?

We typically respond within two to three business days.

Do you offer API access or data integration?

Enterprise-oriented integration may be available depending on use case and volume. Write to support@infyner.com with technical requirements and expected query patterns.

Didn't find what you need? Contact the Infyner team-or review about Infyner and pricing.